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© 2025, Hookher Fragrances.
Follow Us
© 2025, Hookher Fragrances.
Need assistance or have questions?
Email us anytime at support@hookher.com, and we’ll get back to you as soon as possible.
All orders are processed and shipped within 1 business day (Monday through Friday, excluding holidays).
Estimated delivery time is 2-3 business days from the date of shipment.
We currently ship to addresses within the continental United States.
Please note: We do not ship to Alaska, Hawaii, U.S. territories, or international locations at this time.
Shipping Cost
Shipping is free for all orders within the continental U.S. No minimum purchase required.
Once your order has shipped, you will receive a confirmation email with a tracking link to monitor delivery progress.
If your package is lost, stolen, or arrives damaged, we offer a free replacement at no additional cost. Please contact our customer support team if you experience any issues with delivery.
For any shipping-related questions, please contact us at support@hookher.com.
At Hookher, we want you to feel confident about your purchase. If you are not completely satisfied with your order, you may request a return and refund within 30 days of delivery.
To start a return, please visit our Returns Portal within 30 days of receiving your order. Returns must be initiated through the portal to be processed.
Returns not submitted through the portal will not be accepted.
After initiating your return, you can choose one of the following options:
Returned items must be placed in their original product packaging (for example, the fragrance bottle and its box). The shipping box used for the return can be of your choice, as long as it complies with the size restrictions provided in the Returns Portal based on the shipping label. Oversized boxes may result in rejected returns or additional shipping charges.
Return shipping costs are the responsibility of the customer. Hookher does not charge any restocking or handling fees.
Important:
If you choose your own shipping carrier and the package is lost, delayed, or does not arrive at our warehouse, Hookher cannot issue a refund. In such cases, responsibility lies with the customer and the selected shipping carrier.
Once we receive and inspect your return, you will be notified of the refund status. If approved, the refund will be issued to your original payment method within 10 business days.
Please note: shipping charges are non-refundable.
If your order arrives damaged or you received the wrong item, please contact us at support@hookher.com within 7 days of delivery. We will cover the return shipping and provide either a replacement or a full refund.
Claims submitted after 7 days may not be eligible for a refund or replacement.
Orders cannot be canceled once they have been processed or shipped.
If you provide an incorrect shipping address, we will attempt to contact you for clarification. If no response is received, the order may be held until the correct address is confirmed.
If a package is returned due to an incorrect or incomplete address, or if the recipient is unavailable to accept delivery, additional shipping fees may apply to reship the order.
This Privacy Policy explains how Bioblend Naturals LLC (referred to as “we,” “us,” or the “Site”) collects, uses, and discloses your personal information when you visit or make a purchase from our Site.
If you have any questions, would like more information about our privacy practices, or wish to file a complaint, please contact us via email at support@hookher.com.
When you visit our Site, we collect certain information about your device, your interactions with the Site, and the information necessary to process your purchases. We may also collect additional details if you contact us for customer support. In this policy, any information that identifies you personally is referred to as “Personal Information.” Below is a summary of the Personal Information we collect and why.
We respect your privacy and only send SMS notifications with your consent. These include order updates, abandoned cart reminders, marketing offers, transactional messages, and review requests. We use cookies to track cart activity and abandoned checkouts to send relevant SMS reminders.
We share your Personal Information with trusted service providers to help us deliver our services and fulfill our contracts, including:
We use your Personal Information to deliver targeted ads and marketing communications:
You can opt out of targeted advertising on the following platforms:
Additionally, you can opt out via the Digital Advertising Alliance opt-out portal.
We use your Personal Information to provide our services, including offering products, processing payments, arranging shipment, and keeping you informed about new products, services, and promotional offers.
If you are a resident of the European Economic Area (EEA), we process your Personal Information based on the following lawful bases:
We retain your Personal Information for as long as necessary to fulfill the purposes outlined, unless you request erasure. For more details, see the “Your Rights” section below.
For EEA residents, you have the right to object to decisions made solely on automated processing (including profiling) that have legal or significant effects on you. We do not engage in fully automated decision-making that impacts you legally or significantly.
If you reside in the EEA or California, you have the right to access, correct, port, update, or delete your Personal Information. Please contact us at support@hookher.com for assistance.
We use cookies to improve your browsing experience, track preferences, and collect site usage data. You can control or disable cookies through your browser settings or by following instructions on our Site.
We do not currently alter our data collection in response to “Do Not Track” signals due to inconsistent industry standards.
You are responsible for any content you submit to our Site. By posting content, you confirm it complies with our terms, guidelines, and applicable laws.
We protect individual identities in video testimonials and respect all privacy and consent requirements.
This Privacy Policy may be updated to reflect changes in our practices or legal obligations. Updates will be posted on this page.
If you wish to file a complaint, please contact us at support@hookher.com. You also have the right to lodge a complaint with your local data protection authority.
Last Updated: July 20, 2025
OVERVIEW
This website is operated by Bioblend Naturals LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Bioblend Naturals LLC. Bioblend Naturals LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Funnelish. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – INTRODUCTION
Welcome to Bioblend Naturals LLC. By using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
SECTION 2 – DEFINITIONS
“Service” refers to the website and all related services provided by Bioblend Naturals LLC, including the sale of our product, HookHer Alpha Essence, a pheromone-enhancing fragrance for men.
SECTION 3 – ELIGIBILITY
You must be at least 18 years old to use or purchase from our Service. By using our Service, you represent and warrant that you meet this age requirement.
SECTION 4 – ACCOUNT REGISTRATION
To access some features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to maintain and promptly update your account information.
SECTION 5 – PRODUCT INFORMATION
HookHer Alpha Essence is a cosmetic fragrance product intended for external use only. It is not a drug or medical treatment, and no medical claims are made regarding its use.
SECTION 6 – ORDERING AND PAYMENT
By placing an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspicion of fraud.
SECTION 7 – SHIPPING AND DELIVERY
Shipping times are estimates and may vary. We are not responsible for delays beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.
SECTION 8 – RETURNS AND REFUNDS
Please review our separate Refund and Return Policy for details. We reserve the right to deny returns that do not comply with the policy.
SECTION 9 – USER CONDUCT
You agree not to misuse the Service or interfere with its normal operation. You will not post or transmit content that is unlawful, harmful, or infringes on others’ rights.
SECTION 10 – INTELLECTUAL PROPERTY
All content on the Service, including text, graphics, logos, and product designs, is the property of Bioblend Naturals LLC or its licensors and is protected by applicable intellectual property laws.
SECTION 11 – THIRD-PARTY LINKS
Our Service may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content or practices.
SECTION 12 – PRIVACY
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the use of the Service or the HookHer Alpha Essence fragrance will meet your expectations or be free of allergic reactions or sensitivities.
You agree that from time to time we may remove or modify the Service for indefinite periods without notice.
Your use of, or inability to use, the Service and our product is at your sole risk. The Service and all products delivered through the Service are provided “as is” and “as available” without any warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
In no event shall Bioblend Naturals LLC, its affiliates, directors, officers, employees, agents, or licensors be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Service or the product, including allergic reactions or other damages, even if we have been advised of the possibility of such damages.
Because some jurisdictions do not allow limitation of liability for certain damages, liability shall be limited to the fullest extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Bioblend Naturals LLC and its affiliates, officers, agents, employees, and licensors from any claims, damages, losses, liabilities, and expenses arising from your breach of these Terms or your misuse of the Service or product.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unenforceable, it will be severed and the remaining provisions will remain in full force and effect.
SECTION 16 – TERMINATION
We may terminate or suspend your access to the Service at any time without notice for violations of these Terms.
Obligations and liabilities incurred prior to termination survive termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms and any policies posted by us constitute the entire agreement between you and us regarding the Service and supersede all prior agreements.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by the laws of the United States.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time by posting the changes on our website. Your continued use of the Service constitutes acceptance of those changes.
SECTION 20 – SMS MARKETING
By opting in to our SMS marketing, you consent to receive recurring promotional and transactional messages, including order updates and marketing offers. Consent is not a condition of purchase.
You may opt out at any time by replying STOP. Message and data rates may apply. For help, text HELP or contact support@hookher.com.
SECTION 21 – USER-GENERATED CONTENT (UGC)
By submitting content to us, you grant us a royalty-free license to use it to operate and promote our services.
You are solely responsible for your content and agree to comply with applicable laws.
We disclaim liability for user content and interactions.
SECTION 22 – PRODUCT DISCLAIMER AND WARNINGS
HookHer Alpha Essence is a cosmetic fragrance product intended for external use only.
Do not ingest. Avoid contact with eyes and sensitive skin areas.
Discontinue use immediately if irritation, redness, itching, or any allergic reaction occurs.
HookHer cosmetic products may contain ingredients that can cause allergic reactions in some individuals. We recommend performing a patch test on a small skin area before regular use.
This product is not intended to diagnose, treat, cure, or prevent any disease.
Consult a physician if you have known allergies, sensitive skin, or concerns about product use.
SECTION 23 – CONTACT INFORMATION
For questions about these Terms of Service, please contact us at support@hookher.com.